Blame the Access Point Last: A Systematic Triage Method for 'Slow Network' Tickets
The help desk hears 'the Wi-Fi is bad' dozens of times a week, yet the access point is rarely the guilty party. This field guide traces the most common red herrings — DNS, saturated WAN circuits, QoS misconfigurations, and distant application servers — and lays out a repeatable diagnostic sequence that finds the true bottleneck before anyone touches a ceiling tile.